mh777's Privacy Policy

Introduction and Scope

mh777 is a trusted online casino and cricket betting platform in Bangladesh. We are firmly committed to protecting the privacy of personal information of all our members. This Policy explains what types of information we collect, how it is used, under what circumstances information may be shared with third parties, and what steps we take to protect your information.

Our services are available only to individuals aged 21 or older. We do not knowingly collect information from minors. If it comes to our attention that information from a minor has been collected, it will be deleted immediately.

What Information We Collect

Various types of information may be collected during registration, transactions, and general browsing on mh777. A detailed description is provided below:

A. Information Provided Directly

When you create an account on mh777 or contact us, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address
• Mobile number (for communication and transaction verification only)
• Address and country
• Preferred banking method (bKash, Nagad, Rocket)
• Identity verification documents (where required)

B. Automatically Collected Information

When you use the mh777 platform, some information may be collected automatically:

• IP address and device type
• Browser type and version
• Pages visited and browsing duration
• Referral URL (where you came from)
• Information collected through cookies and similar tracking technologies

C. Transaction-Related Information

During deposits and withdrawals, information about transaction history, amount, time, and method is recorded. This information is used for secure payment processing and prevention of financial fraud.

Purpose of Information Use

mh777 uses collected information only for specific and lawful purposes. Your information is not used in any way other than for the reasons listed below:

• Account Management: To complete registration, login, and account verification processes.
• Service Delivery: To provide gaming, betting, and other platform features without interruption.
• Transaction Processing: To securely process deposits and withdrawals via bKash, Nagad, and Rocket.
• Customer Support: To assist you with questions and issues through 24/7 live chat.
• Security and Fraud Prevention: To ensure account security and detect unauthorized activity.
• Legal Compliance: To maintain records necessary to comply with applicable laws and regulations.
• Platform Improvement: To analyze user experience and improve the quality of services.
• Communication: To send important updates, promotional offers, and security alerts (if you have given your consent).

Sharing Information with Third Parties

mh777 follows a strict privacy policy, and information may be shared with third parties only in the following limited circumstances:

A. Service Provider Partners

Limited information may be shared with selected third-party service providers for payment processing, identity verification, and management of technical infrastructure. These partners operate under strict confidentiality agreements and may not use the information for any purpose other than the one specified.

B. Legal Obligations

We may be legally required to provide information in order to comply with a court order, a lawful request from a government authority, or applicable law. In such cases, the necessary information will be provided to the relevant authority.

C. Business Transfers

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new entity. Users will be notified in advance in such circumstances.

D. With Your Consent

Other than the reasons stated above, your information will not be shared with any third party without your explicit consent.

Cookies and Tracking Technologies

The mh777 website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser.

A. Essential Cookies

These cookies are essential for the basic functionality of the website — such as maintaining login sessions and ensuring security. Disabling them will prevent the platform from working properly.

B. Functional Cookies

These cookies are used to remember your preferences, language settings, and account customizations, making your browsing experience easier and more personalized.

C. Analytical Cookies

These cookies help monitor platform usage and improve the quality of services. The information collected is processed in anonymous statistical form.

You can control cookies at any time by changing your browser settings. Please note that disabling certain cookies may limit the functionality of the platform.

Data Security Measures

mh777 uses advanced technology and methods to protect your personal and financial information. The key elements of our security framework are as follows:

• SSL Encryption: All data transmission is encrypted using SSL/TLS technology, keeping information exchange completely secure.
• Secure Servers: Data is stored in a secure and controlled environment.
• Access Controls: Only authorized staff can view personal information on a need-to-know basis.
• Two-Factor Authentication: Multi-factor authentication is available for account security.
• Regular Security Audits: Regular security checks are conducted to identify system vulnerabilities.
• Payment Security: All financial transactions are processed through secure payment gateways.

Data Retention Period

mh777 retains personal information only for as long as necessary. The retention guidelines are provided below:

• Active Accounts: All relevant information is retained for as long as the account remains active.
• Closed Accounts: Even after an account is closed, transaction records are retained for a specified period to meet legal and regulatory obligations.
• Transaction Information: Records of financial transactions are retained in accordance with financial regulatory requirements.
• Communication Logs: Records of support-related communications are retained for service quality improvement and dispute resolution.

Once the retention period ends, information is securely deleted or anonymized so that your identity can no longer be identified.

Your Rights and Controls

mh777 places the highest importance on your control over your personal information. You may exercise the following rights:

A. Right to Access Information

You can contact us at any time to find out what information we hold about you. We will provide that information to you within the applicable legal limits.

B. Right to Correct Information

If there is any error in your stored information, you may request a correction. This can be done directly in your account settings or through the support team.

C. Right to Delete Information

In certain circumstances you may request the deletion of your personal information. However, retaining information necessary to meet legal and regulatory obligations may be mandatory.

D. Right to Opt Out of Marketing Communications

You may stop receiving promotional emails or messages at any time. Contact the support team or change your account settings to do so.

E. Right to Object to Processing

In certain specific circumstances you may object to the processing of your information. Our support team will assist you through the correct process in this regard.

If you wish to exercise any of the rights listed above, please contact us. We will respond to your request within the applicable timeframe.

Protection of Minors

mh777's services are for adults aged 21 or older only. We do not knowingly collect any personal information from minors.

Age verification is a mandatory step in the registration process. If it comes to our knowledge that information from a minor has been collected, that account and all associated information will be deleted immediately.

If you believe a minor is using our platform, please notify our support team immediately.

Policy Changes and Updates

mh777 may review and update this Privacy Policy from time to time. The Policy may be revised due to changes in the nature of services, new legal obligations, or technological developments.

For significant changes, we will publish a notice on the website and, where applicable, inform you by email. You are advised to visit this page regularly to read the latest Policy.

Continuing to use the platform after a change is made will be considered as your acceptance of the updated Policy.